Nottinghamshire Firm Celebrates Five-Star Rating

A Nottinghamshire retailer is celebrating a coveted five star rating from shoppers as it gets set for the busy holiday shopping season. GiftPup, which is part of the Print & Packaging People group based at Mansfield’s Millennium Business Park, has received an Excellent rating on TrustPilot after hundreds of shoppers flocked to share their experiences with the firm in the last six weeks.

Emily Ford, GiftPup Product Manager says, “We’re very proud to be rated excellent on TrustPilot and overwhelmed by all of the wonderful feedback from customers around the world who have reviewed us. We only joined TrustPilot a few short weeks ago so the response has been incredible. As a business, customer feedback is so important because it allows us to refine our product ranges, be aware of any issues and ensure we’re doing as much as we possibly can to help our customers find items they love.”

TrustPilot is the world’s most powerful review platform with over 71 million reviews for more than 320,000 websites. TrustPilot star ratings help consumers to choose businesses, products and services based on peer feedback.

The rating comes at a critical time for GiftPup as the nation shapes up to begin Christmas shopping in earnest. Research suggests that more and more shoppers are turning to the Internet to source presents for loved ones, with last year’s Cyber Monday, which traditionally signifies the start of the festive shopping season, the biggest online sales day in history.

Richard Tyler, GiftPup Managing Director adds, “Online reviews are incredibly important to businesses large and small. It is well established that 9 in 10 consumers trust an online review as much as a personal recommendation for example*, and studies show that as many as 57% of shoppers will only buy from a company that has a minimum of four star ratings.

“We know that today’s shoppers, both here in the East Midlands and further afield have a wealth of choices so it’s very rewarding to know that we’re getting it right in what is a very competitive market.”

GiftPup specialises in personalised gifts, many of which are handmade by talented designers and creatives. It stocks thousands of gifts for every occasion and loved one, from wedding, anniversary and birthday gifts to luxurious personalised pet beds.

To find out more, visit: www.giftpup.com