The contemporary furniture and accessories retail, Viva Lagoon has scooped the Best Online Contemporary Home and Garden Furniture Retailer Award in the 2022 Acquisition International – Business Excellence Awards.
The gong was given in recognition of Viva Lagoon’s exception customer service and its pivot during the COVID-19 pandemic. Founded in 2012 with a small selection of stylish garden pieces designed in-house by the Viva Lagoon team, the brand has expanded to also incorporate innovative, modern furniture, lighting and accessories for the home and garden.
Known for championing unique pieces which fuse form with functionality, the Acquisition International – Business Excellence Awards judges praised Viva Lagoon for its personalised service, which it says stands the retailer apart from contemporaries in an era of automation.
Viva Lagoon founder Kheira Benchekor said, “It’s always intensely gratifying to be recognised with an award, but we are especially delighted to win the retailer of the year title because of our individual approach to assisting clients find their perfect item of furniture, and the way we navigated the pandemic.
“During that period, we were actually really busy, with a notable increase in web traffic. Conversations with our clients really made it clear that they wanted to invest in showpiece items that would allow them to truly enjoy their space. Since then, we have seen this trend emerge in other sectors and we’re now receiving a lot of enquiries from the hospitality sector, which is investing hugely in new luxurious holiday homes that need innovative, comfortable and durable furniture to satisfy the continuing staycation boom.”
The Acquisition International – Business Excellence Awards team said, “When we look at a company like Viva Lagoon, we see a business model that thrives on offering something unique to its clients. Their service is one which embraces individuality on a remarkable scale. Instead of adapting to suit the common man, this team have thrived thanks to bespoke solutions. Their success during such a difficult period is something to be celebrated. We cannot wait to see what they do next.”
To find out more about Viva Lagoon and shop the new arrivals, visit: https://www.vivalagoon.com/en/